Grace Bay Beach Companion support
How can I help?
Brent Gaddis provides support for Grace Bay Beach Companion through the monitored gaddisapps@icloud.com address. Grace Bay Beach Companion support covers conditions, tides, sun information, source availability, cached pages, and webcam or video links. Email gaddisapps@icloud.com with the app and OS versions, the affected card or provider, the time observed, and a screenshot without personal information.
Common questions
Why is beach, surf, tide, sun, or marine information stale or unavailable?
The app depends on public and commercial provider pages plus network access. Providers can delay, revise, rate-limit, move, or stop a feed. Refresh, check your connection, and compare important information with the official source. Cached information may be shown during a temporary outage.
Why will a webcam or linked provider page not open?
Outside webcam, forecast, tourism, and video services can be offline, geographically restricted, redesigned, or incompatible. Try again later or open the provider directly. Provider pages may use cookies or temporary website storage while the web view is open.
Can I rely on the app alone for swimming, boating, surf, or storm safety?
No. It is informational only. Conditions and advisories can change faster than a feed. Follow posted flags, lifeguards, local authorities, official weather and marine advisories, and emergency instructions. Any displayed score is not a safety guarantee.
Still need help?
Contact Grace Bay Beach Companion support.
The app and reason are included in the email subject so Brent can quickly understand your message.