Support
Get help with MapBridge Pro.
Start with the common questions below. If you’re still stuck, write to me. I read and answer every message myself.
FAQ
Common questions
How do I choose my maps app?
Choose Apple Maps, Google Maps, or Waze during setup. You can change that choice in MapBridge Pro Settings or pick a different app for one location. This choice does not change the system default maps app on your device. If the chosen app is not installed, the converted web link may open instead.
How do I use MapBridge Pro from Messages or another app?
Touch and hold a shared pin or map link, tap Share, then choose MapBridge Pro. The first time, you may need to swipe to More and enable it. Review the conversion, tap Copy Link, then open or share the converted link.
How do I turn on Safari switching?
Open the device Settings app, go to Apps > Safari > Extensions, turn on MapBridge Pro Safari, and allow the map sites you want it to handle. On a supported map page, a short countdown appears before switching. Tap Stay to remain on the page. Safari integration is optional.
Do I need to install a Shortcut?
No. The app, Share Sheet, and optional Safari extension work without a separate Shortcut. MapBridge Pro also provides built-in actions in Siri and Shortcuts. You can create your own Share Sheet shortcut using its Convert Map Link action if you want a custom flow.
Why does a directions link show a warning or a different route?
Maps apps support different route details and plan their own routes. MapBridge Pro asks you to review a conversion if a stop or preference may be left out. Check the destination and route in your chosen maps app before traveling. Roads and arrival times may differ.
Why will a short link not open?
Apple Maps and Google Maps short links need an internet connection so MapBridge Pro can expand them. A link that requires sign-in or a browser may not reveal a usable location. Open it in a browser and share the full map link, or enter the address or coordinates directly.
How do I clear recent locations?
Open MapBridge Pro Settings and tap Clear Recent Locations. You can also turn off Save Recent Locations, which clears the list and stops adding new entries. Recent locations are stored in the app on this device and are not shared with the extensions.
Still need help?
Write to me directly.
Get help with MapBridge Pro on iPhone or iPad. Use the contact form below or email support@brentgaddis.com with your app version, device and OS version, and what happened. Share a map link only if it is needed to reproduce the issue and you are comfortable sending it.
Please don’t include passwords, recovery keys, or unnecessary personal information.