Orange Beach Companion support
How can I help?
Brent Gaddis provides support for Orange Beach Companion through the monitored gaddisapps@icloud.com address. Orange Beach Companion support covers weather, tides, sun and marine information, source availability, cached pages, and webcam or video links. Email gaddisapps@icloud.com with the app and OS versions, affected card or provider, time observed, and a screenshot without personal information.
Common questions
Why is weather, tide, sun, or marine information stale or unavailable?
The app depends on public providers and network access. Providers can delay, revise, rate-limit, move, or stop a feed. Refresh, check your connection, and compare important conditions with the official source. Cached information may be shown during a temporary outage.
Why will a webcam or linked video not play?
Webcams and videos are operated by outside providers and can be offline, geographically restricted, changed, or incompatible. Try again later. Provider pages may keep their own cookies or website storage inside the app's web view.
Can I rely on the app alone for swimming, boating, surf, or storm decisions?
No. It is informational only. Conditions can change quickly and data can be delayed or wrong. Follow beach flags, lifeguards, local authorities, National Weather Service alerts, marine advisories, and emergency instructions.
Still need help?
Contact Orange Beach Companion support.
The app and reason are included in the email subject so Brent can quickly understand your message.