Prayer LedgerLifestyle · iPhone, iPad & MacSupport
Get help with Prayer Ledger.
Start with the common questions below. If you’re still stuck, write to me. I read and answer every message myself.
FAQ
Common questions
Why are sharing, lifting, reporting, or Insight unavailable?
If your installed version includes Prayer Stream, it uses the iCloud account already signed in on the device and has no separate Stream login. Confirm iCloud and network availability, refresh, and use the retry control in Settings. Public actions can be delayed by CloudKit. Version 3 users may not have these controls.
Why did a prayer disappear from my Stream?
If your installed version includes Prayer Stream, it uses the iCloud account already signed in on the device and has no separate Stream login. Confirm iCloud and network availability, refresh, and use the retry control in Settings. Public actions can be delayed by CloudKit. Version 3 users may not have these controls.
How do I report, hide, block, or delete content?
If your installed version includes Prayer Stream, it uses the iCloud account already signed in on the device and has no separate Stream login. Confirm iCloud and network availability, refresh, and use the retry control in Settings. Public actions can be delayed by CloudKit. Version 3 users may not have these controls.
Is Prayer Ledger an emergency, medical, crisis, or counseling service?
No. Prayer Ledger includes public prayer sharing but does not monitor prayers or provide emergency, medical, crisis, or professional counseling help. If you or someone else may be in immediate danger, contact local emergency services or a qualified crisis resource instead of relying on the app.
Who handles App Store billing or refund requests?
Apple processes App Store purchases and eligible refund requests and does not provide Prayer Ledger with your full payment-card details. Use Apple’s Report a Problem service or Apple Support for a billing or refund request. Contact Prayer Ledger support for an app-function problem.
How do I delete Prayer Ledger information?
Use Settings > the account/data section > Delete Account and All Data. Keep the app online and iCloud available until it finishes. In a version with Prayer Stream, also verify My Prayers because public-cloud deletion can partially fail even if local data clears. Exported journal files, system-share copies, screenshots, recipient copies, and audio or backups outside the app remain. Revoke any separate Sign in with Apple authorization in Apple Account settings if your installed version used it.
Still need help?
Write to me directly.
Prayer Ledger is developed and supported by Brent Gaddis. The current App Store listing is version 3; Prayer Stream questions below apply only to an installed version that includes that feature. Support covers the private journal, voice recordings and transcription, iCloud sync, reminders, optional support purchases, and—where available—public prayer sharing, reports, hiding, blocking, and deletion. Use the form below or support@brentgaddis.com; do not send prayer text, another person’s identity, health, financial, relationship, or crisis details unless necessary and authorized.
Please don’t include passwords, recovery keys, or unnecessary personal information.