Get help with Myrtle Beach Companion.

The app depends on outside data services and network access. A provider can delay, revise, rate-limit, move, or stop a feed. Refresh, check your connection, and compare important conditions with an official source. Cached information may appear while a source is unavailable.

Webcams and linked pages are operated by outside providers and can be offline, redesigned, restricted, or incompatible. Try again later. Provider pages may keep their own cookies or website storage inside the app’s web view.

No. Scores and conditions are informational estimates, not guarantees. Follow posted beach flags, lifeguards, local officials, water-quality notices, National Weather Service alerts, marine advisories, and emergency instructions.

Apple processes App Store purchases and eligible refund requests and does not provide Myrtle Beach Companion with your full payment-card details. Use Apple’s Report a Problem service or Apple Support for a billing or refund request. Contact Myrtle Beach Companion support for an app-function problem.

Pull to refresh, then inspect the displayed source, timestamp, freshness badge, and any provider error. In Settings > Data Debug, choose Clear cached conditions. Reset source order separately if priorities are wrong. A failed refresh can reuse cached values without a hard expiry, so cached information may be older than the label suggests. Verify critical conditions with official alerts and on-site authorities.