FinalPic support
How can I help?
Brent Gaddis provides support for FinalPic through the monitored gaddisapps@icloud.com address. FinalPic support covers Photos access, on-device scans, review groups, iCloud Photos downloads, pending work, deletion confirmation, and purchases. Email gaddisapps@icloud.com with the app and OS versions, approximate library size, scan mode, and a redacted screenshot. Do not send private photos unless specifically requested and you choose to do so.
Common questions
Why is a scan incomplete, pending, or unable to analyze some photos?
Confirm FinalPic has the Photos access you intended. Originals stored only in iCloud may need time, network access, and local space to download. Large libraries can require multiple foreground sessions. Keep the app open while scanning and review any Pending section; a capped or interrupted scan should not be treated as a complete library assessment.
Does FinalPic automatically delete photos or guarantee that photos are duplicates?
No. FinalPic makes on-device recommendations and requires your choices plus Apple's system deletion confirmation. Similarity and quality assessments can be wrong, and capture batches based on time are not proof of duplicate content. Review every selected item before confirming.
Where do confirmed deletions go?
Apple Photos normally moves confirmed items to Recently Deleted, subject to Apple's Photos behavior and iCloud Photos synchronization. FinalPic cannot bypass the system confirmation or promise recovery. Check Recently Deleted promptly if you made a mistake, and understand that changes may propagate to other devices using iCloud Photos.
Still need help?
Contact FinalPic support.
The app and reason are included in the email subject so Brent can quickly understand your message.